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By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
ORDER PRICING
Each order is priced based on the date the order is entered.
A great deal of effort has gone into checking the accuracy of the information in this price list. However due to the volume of data, we cannot assume responsibility for errors or omissions.
DIAMOND QUALITIES
We offer our products in a variety of diamond grades to allow you to meet your customers’ quality and price requirements.
CLARITY ENHANCED DIAMONDS:
Keppie Kiger uses our best efforts to assure that “Clarity Enhanced Diamonds” are not used in any products that we manufacture. We will not knowingly supply our customers with these types of goods. We will fully disclose all types of treatments on diamonds offered for sale in accordance with Federal Trade Commission and any other applicable government or trade association laws and guidelines.
CONFLICT DIAMONDS:
The diamonds sold by Keppie Kiger have been purchased from legitimate sources not involved in funding conflict and are in compliance with United Nations Resolutions. We guarantee that these diamonds are conflict free, based on personal knowledge, and/or written guarantees provided by the supplier of these diamonds.
For each displayed piece of jewelry, we select the specified grade that is indicated in adherance to GIA and /or AGS diamond grading Standards. Our order department can quote you the price of each style in alternative diamond grades. Please note that not all sizes and/or shapes are available in all grades.
Due to the possibility of fluctuation in the prices of diamonds and colored stones, we reserve the right to make adjustments in the price or quality used. Such action is only done when absolutely necessary.
WHITE GOLD SURCHARGE
Due to the additional time to process and the cost of rhodium, nominal surcharges may be added to all white gold products.
MERCHANDISE RETURN/EXCHANGE POLICY
The following items ARE NOT RETURNABLE: special order items,
discontinued/inactive styles, and general merchandise which has been altered, including finger sizes less than 5 and greater than 11.
STOCK MERCHANDISE:
Return merchandise should be carefully and individually wrapped. All shipments of return must include a packing slip with original invoice number, purchase date, reason for return, and a request for credit or exchange.
Within 30 days of purchase: Stock merchandise is returnable and can be exchanged for up to 100% of the item's invoiced amount, less any nominal restocking fee.
After 30 days of purchase: Stock merchandise that is current and non-altered requires approval, is subject to a 20% restocking charge.
After 180 days of purchase: Stock merchandise that is current and non-altered requires approval, is subject to a 20% restocking charge based on the lower of invoice price or current price, and requires new purchase(s) of a minimum of twice (2 times) the invoice or current price, whichever is lower.
Keppie Kiger products that have been worn or damaged, have inside engraving, special finishes or other customer alterations are not returnable.
CANCELLATION OF ORDERS IN PROCESS
Once SPECIAL ORDERS are placed, we immediately begin the manufacturing process. Should an order-in-work be cancelled or changed after it has been started, we reserve the right to charge a production fee, based on the level of completion, up to the FULL PRICE of the item.
RISK POLICY FOR SETTING CUSTOMER STONES
Keppie Kiger does not assume risk for breakage or damage of any diamond not purchased from Keppie Kiger, and, due to strict quality control in our manufacturing, setting, and finishing processes, reserves the right to refuse any work requested. This applies to the removing and/or setting of customer supplied diamonds in any shape or of any quality. Keppie Kiger does not set customer supplied colored stones.
Please carefully check the condition of merchandise being sent to us, and describe the condition of the merchandise on the job envelope.
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MEMO REQUESTS
To assist you with that special customer, memo selections are available subject to inventory and manufacturing demands. We do maintain a limited number of plated alloy samples that are available for memo. We ask for your cooperation with the following:
• Please keep memo merchandise no longer than five working days.
• Please handle memo merchandise carefully to avoid damage or scratching. A charge will be assessed if repair or refinishing is necessary.
• Please return rings individually wrapped and with their original tags.
Postage will be charged to your regular account for each memo shipped.
Unless an extension is requested, outstanding memo items less than $1000.00 will be automatically invoiced after 20 days. Once a memo is invoiced, returns will only be accepted under the terms of our normal return policy and will be subject to a 20% restocking charge.
CREDIT POLICY
It is the policy of Keppie Kiger to offer its customers payment plans and term packages that allow customers some ease and flexibility when purchasing Keppie Kiger products.
By offering credit terms to our customers, we are providing them with a valuable service. In return, we expect all accounts to be paid promptly when due and to be maintained in a responsible manner. We do understand that sometimes, due to circumstances beyond your control, a payment must be delayed. When this situation occurs, we request that you advise our accounting department so that we can plan accordingly. When an account becomes past due, a late charge will be assessed each month on the past due balance.
Should a past due balance continue, an account may be closed to additional purchases until the balance is paid. If it becomes necessary to place an account in for collection, reasonable collection expense, including attorney fees, will be added to the total balance due.
Customers not eligible for an “open” account may be eligible for a "C.O.D." account or a “credit card” account. We proudly accept VISA and MASTER CHARGE.
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